| FAQs | E-Drive |
|---|---|
| 1. What is Edrive? | Telbru's E-Drive is an online storage service which allows subscribers to upload/share and managed their valuable files/pictures/music/media content in a secure location |
| 2. How Does it work? | When you subscribe to our package, we will provide you with a login id and password which will enable you to log in to the e-drive portal where you can immediately begin uploading/sharing your valuable files, images, videos etc. |
| 3. How can I subscribe? | Applicant can subscribe to the service at any TelBru branches and will need to bring along: - Original and copy of the applicant's identity Card and certified as true copy by the holder. - Authorisations letter with copy of his/her identity Card and certified as true copy by the holder. - Original and copy of the Business Registration Certificate Cap 16 & 17 for Business Applicant. - Manager's authorization letter, copy of Manager's identity Card that certified as true copy by the holder (for Business Applicant |
| 4. What will I do after my subscription has been accepted? | During the application, you will be issued with a Login ID and default password. This will enable you to log in to the E-Drive site www.espeed.com.bn/edrive and start uploading and sharing your files and pictures immediately. |
| 5. How much is the subscription fee and monthly rental? | $3 per month |
| 6. What happense if I need more space? | Purchase additional blocks of 2GB space at $1.50 per month |
| 6. What are the system requirements? | E-Drive will work optimally on any web browser running on PCs that support Windows ® 98 Second Edition, Windows ® NT, Windows ® 2000, Windows ® XP and Mac OS. For Windows ® PC users, you will need at least an intel ® Pentium II 400 MHz or faster processor with 128MB of RAM. |
| 7. Will there be any devices required? | As long as you are connected to the Internet, No other devices are required |
| 8. How do I get started? | Once you log in, you can already start uploading or creating folders of your choice |
| 9. What if I forget my password? | If you have forgotten your registered password, please call our CALL CENTRE (121) and request for a password reset. When calling, please keep ready on hand your registered Username and email address for easy reference. |
| 10. Can I change my password? | Yes you can once you login |
| 11.Further online help | Online help can be found on the website : |
| For all other problems related to the service above mentioned, please call our CALL CENTRE (121) and seek help from our technical support |